Returns & Exchanges

At Ahi & Promar, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Package

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship Items

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.